At zia88, protecting the personal data of every Member is a fundamental responsibility — not an afterthought. This Privacy Policy explains exactly what information we collect, why we collect it, how it is stored and protected, and the rights you hold over your own data.
Last Updated: January 2026Six principles that guide every data decision zia88 makes on behalf of its Members
zia88 collects only the personal data that is strictly necessary for account management, identity verification, transaction processing, and the provision of our services. We do not harvest data beyond what is required for these defined purposes.
All personal data is stored on encrypted servers protected by 256-bit SSL technology — the same standard used by international banking institutions. Access to stored data is restricted to authorised personnel under strict role-based access controls.
zia88 does not sell, rent, auction, or trade your personal information to any unaffiliated third parties for their own commercial or marketing purposes. Your data stays within the zia88 ecosystem and its trusted service partners only.
You hold genuine rights over your personal data: the right to access it, correct inaccuracies, request deletion, restrict processing, and withdraw consent. These rights are not nominal — they are actionable by contacting [email protected] at any time.
We publish a clear, plain-English Privacy Policy and update it whenever our data practices change. Members are notified of material changes and any continued use of the platform following an update constitutes acceptance of the revised policy.
Personal data is retained only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and anti-money-laundering (AML) obligations. Data no longer required is securely deleted or anonymised.
Important: This Privacy Policy ("Policy") describes how zia88 ("we", "us", "our", "the Platform") collects, uses, processes, stores, and protects the personal data of individuals ("you", "Member", "User") who access or use our services at https://zia88.cam. This Policy forms part of our Terms & Conditions and should be read alongside that document. By registering an account or using any zia88 service, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.
zia88 operates as a premier online betting and gaming platform serving players in Indonesia. The nature of our services requires us to collect and process certain categories of personal data — including identity information, financial transaction records, and device usage data — to deliver a secure, compliant, and personalised experience.
We recognise that Indonesian players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy is written in plain English to ensure every Member — regardless of their legal background — can understand precisely how their data is handled. Where we use technical or legal terminology, we define it clearly.
zia88 acts as the data controller for the personal data of its Members, meaning we determine the purposes and means by which personal data is processed. Certain third-party service providers who process data on our behalf act as data processors and are contractually bound to handle data only on our instructions and in accordance with applicable data protection standards.
In this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that directly or indirectly identifies a living natural person, including name, date of birth, email address, phone number, device identifiers, and financial account details. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, alteration, restriction, erasure, or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. zia88 is the data controller for Member data. |
| "Data Processor" | A third party that processes personal data on behalf of and under the instruction of the data controller (e.g., payment processors, KYC verification providers). |
| "Consent" | Freely given, specific, informed, and unambiguous agreement to the processing of personal data for a stated purpose. |
| "KYC" | Know Your Customer — the identity and age verification process through which Members provide government-issued identification documents to confirm their identity and eligibility. |
| "Cookies" | Small text files placed on your device by a website to store preference or session information. See Clause 11 for full details. |
When you register an account with zia88, we collect the following personal data:
To process deposits, withdrawals, and bonus claims, we collect:
For KYC and anti-money-laundering (AML) purposes, we collect:
When you access the zia88 platform, we automatically collect certain technical information:
When you contact zia88 customer support via live chat, email, or phone, we collect:
zia88 collects personal data through the following channels:
zia88 processes your personal data for the following legitimate and clearly defined purposes:
zia88 processes personal data on one or more of the following legal grounds:
zia88 shares personal data with trusted third-party service providers who perform functions on our behalf. These entities act as data processors and are contractually bound to process data only under our instruction and in compliance with this Policy. Categories of service providers include:
zia88 may disclose personal data where required by law or where we reasonably believe disclosure is necessary to:
In the event of a merger, acquisition, corporate restructuring, or sale of assets, personal data may be transferred to the acquiring entity. Members will be notified of any such transfer and given the opportunity to delete their accounts prior to the transfer taking effect if they do not consent to the new ownership.
Zero Data Sales Policy: zia88 does not sell, rent, lease, auction, or trade personal data to any third party for their own commercial purposes. The disclosures described in this Clause are strictly limited to service delivery, legal compliance, and platform security.
zia88 operates internationally and some of the service providers we rely on may process personal data outside of Indonesia — including in jurisdictions within Europe, North America, and Asia where secure cloud infrastructure is hosted. Where personal data is transferred internationally, we ensure that:
You acknowledge and consent to such international transfers as a condition of using zia88 services.
zia88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Specific retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account Registration Data | Duration of account activity plus 7 years after account closure (regulatory requirement) |
| Transaction Records | 7 years from the date of the transaction (AML/CTF compliance requirement) |
| KYC Documents | 7 years from account closure or last transaction, whichever is later |
| Betting History | 7 years (licensing and dispute-resolution requirement) |
| Support Correspondence | 3 years from the date of the last communication |
| Marketing Consent Records | Duration of consent plus 3 years after withdrawal of consent |
| Technical Logs (IP, Device) | 12 months (security and fraud-prevention purposes) |
Once a retention period expires, personal data is either securely deleted or anonymised such that it can no longer identify an individual. Data required for statistical or analytical purposes is aggregated and fully anonymised before the expiry of retention periods.
zia88 employs industry-standard technical and organisational security measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:
Your Responsibility: While zia88 implements robust security measures, you are responsible for maintaining the confidentiality of your login credentials. Choose a strong, unique password and never share it with anyone. Enable two-factor authentication (2FA) if available on your account.
Cookies are small text files placed on your device (computer, smartphone, tablet) by a website you visit. They allow the site to recognise your device on return visits, remember your preferences, and provide a more personalised experience. Cookies do not contain executable code and cannot access other files on your device.
zia88 uses the following categories of cookies:
Most web browsers allow you to refuse or delete cookies through their settings menu. However, disabling essential cookies will prevent you from accessing key Platform features including login and deposit functionality. To manage cookie preferences:
Consult your browser's help documentation for detailed instructions. Note that blocking cookies may result in reduced functionality and a degraded user experience on zia88.cam.
As a Member of zia88, you hold the following rights over your personal data. These rights are enforceable by contacting [email protected]:
Request a copy of all personal data we hold about you, including details of how it is processed and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data in your account profile or records.
Request deletion of your personal data where it is no longer necessary for the purposes collected, or where you withdraw consent (subject to legal retention obligations).
Request that we limit how we process your data in certain circumstances — for example, while a dispute over data accuracy is being resolved.
Request a copy of your personal data in a structured, machine-readable format (e.g., CSV, JSON) for transfer to another service provider.
Object to processing based on legitimate interests (including direct marketing). zia88 will cease processing unless compelling legitimate grounds override your rights.
To exercise any of these rights, send an email to [email protected] with the subject line "Data Rights Request — [Your Account Username]". We will respond within 30 calendar days. For access or portability requests, identity verification may be required to prevent unauthorised disclosure.
zia88 services are strictly prohibited to individuals under the age of 21. We do not knowingly collect personal data from minors. All Members are required to confirm their age during registration and submit government-issued identity documents as part of the KYC process before withdrawals are permitted.
If we become aware — through KYC verification, user report, or any other means — that a registered account belongs to a person under 21 years of age, we will immediately:
Parents and guardians are encouraged to use parental-control software and internet filtering tools to prevent minors from accessing online gambling sites. If you believe a minor has accessed zia88, please report it immediately to [email protected].
zia88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, legal obligations, or business operations. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised.
Where changes are material — for example, a significant expansion in the categories of personal data collected, new purposes of processing, or changes to data retention periods — we will notify registered Members by email or prominent notice on the Platform homepage at least 14 days before the revised Policy takes effect.
Continued use of zia88 services following publication of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree to the changes, you must cease using the Platform and may request account closure and data deletion in accordance with Clause 12.
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or require clarification on how zia88 processes your personal data, please contact us at:
If you believe zia88 has processed your personal data unlawfully, in breach of this Policy, or in violation of applicable data protection laws, you have the right to lodge a formal complaint. Complaints should be submitted in writing to [email protected] with the subject line "Formal Data Protection Complaint". We will acknowledge your complaint within 24 hours and conduct a full investigation, providing a written response within 21 calendar days.
If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority or supervisory body in the jurisdiction where you reside or where the alleged infringement occurred.
If you have any questions about how we handle your personal data, our support team is here to help 24/7. You can also explore our full Terms & Conditions and Responsible Gaming resources.